Part-Exchange Enquiry

Finance Terms and Conditions:
George O'Hara Motors is authorised and regulated by the Financial Conduct Authority under authorisation number 657459. We act as a credit broker and not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. Other offers may be available but cannot be used in conjunction with this offer. A written quotation can be provided on request.
This is not a commitment to lend and applications are subject to approval. All finance is subject to status and income. This indicative quotation is subject to change and final figures will be provided on approval and prior to signing the agreement. Fees shown are already accounted for within the payments displayed and are also included within the total amount payable.
Commissions Disclosure:
George O'Hara Motors confirm the existence of commissions payable within our business (either a fixed fee or a fixed percentage of the amount you borrow). We receive commission, fees and financial remuneration for the services and products we provide and sell. The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement.
We disclose the existence of commission and upon request, the amount of any commissions payable for transparency with our customers. We do this to ensure that the customer's decision to purchase one of our products or services is fully informed. The amount of commissions payable to any credit broker may materially influence the customer's decision to enter into the credit agreement or not. We provide commission disclosures before customers enter into any credit agreement so that our customers can rest assured that the product or service recommended to them is not based on the financial payment the broker stands to gain out of the agreement.
We are required to disclose, in good time before a credit agreement is made, the existence of commissions payable within our business. We will also disclose to you the commission model that our business relies on so you may confirm it is not discretionary. When you request it, we will disclose the amount of commissions payable. You can submit a request for a commission disclosure at any time. Our details are;
Address: George O'Hara Motors, Carrichue 319A Clooney Road , Limavady, Derry / Londonderry, BT49 9JE
Phone: 028 7776 8222

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at George O’Hara Motors, 319A Clooney Road, Ballykelly, Limavady, BT49 9JE or by telephoning us on 028 777 68222. We aim to investigate your complaint within 72 hours and write to you with a final response within 8 weeks.
Should you remain dissatisfied you may have the right to ask the Financial Ombudsman Service to review your complaint, please note the FOS may not be able to deal with complaints from business customers.
Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.
Web: www.financial-ombudsman.org.uk Telephone: 0800 023 4567